EAP
| Committee Chair: | Jeffrey Myles | EagleEAP@aol.com | 713-447-2164 |
Activity Report (click here)
"Everything was fairly routine that morning from
A Safety or Critical Incident
By Jeffrey Myles, AFA MEC EAP Chair
AFA EAP Support Following Stressful Incidents
American Eagle flight attendants don't have to cope with the stress of workplace incidents or accidents alone. AFA EAP representatives at your local council have been trained to provide a range of education, referral and other intervention services to AFA members that have been impacted by unsettling events on and off the airplane. AFA EAP services are confidential. We treat your shared information the same way you expect health professionals to manage it. Discussions with AFA EAP are always separate from operational and investigatory proceedings, which may be required by the Company or FAA following an incident or accident.
Initially, AFA EAP tries to reach all impacted flight attendants after an occurrence. We want to make sure that flight attendants have the needed support and recovery services as quickly as possible. For that reason, AFA and the Company have agreed that if an in-flight critical incident occurs, AFA EAP will be alerted. However, if an event occurs off the plane, or if the event falls outside of the list of notifiable events, AFA EAP will only know about an incident if you take the time to call us. Help us to help you. If you know about an incident or if you have been in one and have yet to be contacted by a local AFA EAP peer, please call report the event at __________________
Following an Incident, Know Your Options:
- If you are involved in an aviation incident which you believe has overwhelmed your ability to continue to perform your safety sensitive functions, contact your Flight Service Manager or Crew Scheduling immediately and ask to be removed from your flight.
- No disciplinary action will fall upon you for this request to be removed.
- Once removed, you will be referred to
- Your removal will be coded initially as a PG (pending) until you are evaluated by
- If
- If the incident does not meet the criteria, you may use sick (SK) or personal vacation (VS) to recoup pay. If you do not wish to recoup pay, a personal other (PO) or unpaid sick (US) may be used.
Other AFA EAP Services
Your AFA EAP offers other services to AFA members through the same local EAP committee structure. Support and resources are available to help members manage a wide range of personal challenges including emotional issues, legal and financial difficulties, family concerns, problems with addictions and other health concerns. Assistance is also available to help you deal with co-worker conflicts instead of taking them to the company. We call this assistance our professional standards services.
Contacting your AFA EAP
Local AFA EAP committee members can be found at www.afanet.org. On the left column of the homepage, select "Your Local EAP Reps". You can also find your local EAP committee representative through the AFA EAP helpline at 1-800-424-2406.
About the author: Jeffrey Myles has been on the EAP Committee at Chicago
